The telecoms market is highly competitive and pitching the same product as everyone else is not an option if you want to grow your business.
TelcoSwitch is already part of the solution, offering you true flexibility to meet each customer’s specific needs. But we also offer genuine innovation and features that will make a real difference to your customers.
CRM+ from CallSwitch Business is just one example of how we can help you differentiate from the rest. CRM+ integrates a customer’s phone system with their CRM platform so they can easily capture every interaction straight into their database.
Each and every call, lead and opportunity is automatically updated with the full call record, recording and outcome. New tasks can be automatically set while notes are stored and sent to colleagues.
What does this mean for your customers?
- Exceptional customer service
o Immediately identify customers
o Information at their fingertips
o Notes instantly available
- Empowered staff
o Provides all the information they need when they need it most
- Business efficiency
o Streamlined processes
o Optimised productivity