• TelcoSwitch Ltd.

          TelcoSwitch delivers optimised business communications via our hosted telephony platform, private network infrastructure, hardware and value-adding integrations.

          About us

        • Join Our Team
        • TelcoSwitch is on a mission and we want your talent, intelligence and drive to succeed - join us and help to revolutionise Unified Communications!

        • Our Values
        • TelcoSwitch was founded with a clear set of core values. Find out more about what makes us tick.

        • CallSwitch

          CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration. Find out more.

          callswitch platform, apps, phone system

        • Business
        • Our leading CallSwitch service: Resilient, powerful, flexible and customised to your precise requirements.

        • Contact Centre
        • The same powerful, reliable infrastructure, more dedicated functionality for inbound, outbound and blended Contact Centres.

        • Lite
        • For smaller organisations that need essential CallSwitch features but in a stripped-down package.

        • Connected Apps
        • CallSwitch is bundled with dedicated apps to unite desktop, iOS and Android through instant messaging and video conferencing.

        • Our Network
        • TelcoSwitch technical architecture is provided on dedicated infrastructure for reliability and high quality.

        • Services

          Maximise flexibility with TelcoSwitch. Our Services enable Productivity, Compliance, Quality Assurance and more. TelcoSwitch provides a variety of add-ons designed to complement your CallSwitch deployment.

        • Call Recording
        • Add Atmos Call Recording for integrated, fully-featured Compliance, Quality Assurance and Workforce Management.

        • FlexiChannels® – SIP trunking
        • Find out about Flexichannels®, our advanced SIP Trunking solution for instant channel provisioning.

        • Global Numbering
        • TelcoSwitch has built a vast international network for inbound telephone numbers, giving your organisation total flexibility.

        • SimSwitch
        • Enterprise-class Unified Communications to unlock the power of mobility and BYOD for your Organisation. Deploy and manage your Mobile-First strategy with security, flexibility and control.

        • Integrate Microsoft Teams with your CallSwitch system quickly and easily. No extra hardware or software required, so why not maximise your organisation's Unified Communications capability?

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SimSwitch

Mobilised Enterprise Communications

Take Control

  • Maximise user productivity
  • Extend your existing UC to user mobiles
  • Adopt “Mobile First” communications
  • Align mobile user communications with enterprise workflow

Enterprise Mobile UC solutions boost user productivity while reducing costs and guaranteeing mobile policy compliance. Organisations around the world use the ability to adopt mobile UC to:

  • Operate distributed call centres and high-availability customer relations
  • Maximise user reachability for faster decision-making and response times, for strong competitive advantages
  • Integrate remote workers into the enterprise workflow, such as CRM, ERP, customer support, inventory and others, for maximum productivity and workflow analytics

How Does It Work?

SimSwitch solutions give your enterprise exclusive, secure control over a unified mobile service:

  • One SIM and one consistent mobile subscription for all employees the world over, regardless of location or network used.
  • Native communications on employees’ mobile devices driven directly by your Unified Communications platform, without requiring hard-to-use, poor quality VoIP apps.
  • Complete control over compliance, recording, security and communications costs for all mobile voice, messaging and data used by your employees.
  • Advanced authentication and security in a mobile offering that is a foundation for migration to 5G or Private LTE.

Empower your Workforce

When you make all the features of your business communications system available on your users’ mobile phones, you empower them to work effectively wherever they are.

  • Leverage your current UC/PBX platforms to extend communications you control to any mobile device
  • Integrate UC seamlessly into enterprise application workflows
  • Unlock the power of mobility and BYOD with your current UC infrastructure while maintaining communications compliance with recording and logging requirements
  • Adopt a “mobile first” strategy to retire desk phones without sacrificing UC features
  • Enable mobile devices to become central to your Business Continuity plan for uninterrupted communications during outages
  • Features on mobiles include: Identity Management; Presence; In-office Dialing; Do not disturb; Call Transfer; Conference; Call move
  • Enforce least-cost routing for user communications to slash fees for roaming or international calls
  • Simply manage and enforce dual identities on user communications without intrusive or hard to manage device changes

Regardless of the PBX or UC platform your business uses, Enterprise Mobility can be implemented quickly and cost-effectively, and tailored to your unique needs. From small companies to multinational enterprises, Enterprise Mobility offers a great leap in productivity and cost-effectiveness.

Mobile Pairing

Extension Dialling

Reach contacts with 3 or 4 digits direct from the native dialler, wherever you are

Extensions

Multiple Numbers

Multiple mobile numbers on one device

Unified Voicemail

Unified Voicemail

Pick up voicemail from any device, anywhere

Global Roaming

Stay connected around the world

Control Features

Synchronized screen and audio capture

Call Recording

Securely archive all inbound or outbound calls

CRM Integration

Integrate with your CRM solution

L2TP HAND OFF

All traffic passes to your LNS or ours

High availability, Five-Nines reliability (99.999% availability)

Online Portal

Manage your account for instant fulfilment

Custom Branding

Custom Branding

Your brand on SIM and Handset

Get in touch

Talk to our technical gurus for more information by getting in touch:

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