• TelcoSwitch Ltd.

          TelcoSwitch delivers optimised business communications via our hosted telephony platform, private network infrastructure, hardware and value-adding integrations.

          About us

        • Join Our Team
        • TelcoSwitch is on a mission and we want your talent, intelligence and drive to succeed - join us and help to revolutionise Unified Communications!

        • Our Values
        • TelcoSwitch was founded with a clear set of core values. Find out more about what makes us tick.

        • CallSwitch

          CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration. Find out more.

          callswitch platform, apps, phone system

        • Business
        • Our leading CallSwitch service: Resilient, powerful, flexible and customised to your precise requirements.

        • Contact Centre
        • The same powerful, reliable infrastructure, more dedicated functionality for inbound, outbound and blended Contact Centres.

        • Lite
        • For smaller organisations that need essential CallSwitch features but in a stripped-down package.

        • Connected Apps
        • CallSwitch is bundled with dedicated apps to unite desktop, iOS and Android through instant messaging and video conferencing.

        • Our Network
        • TelcoSwitch technical architecture is provided on dedicated infrastructure for reliability and high quality.

        • Services

          Maximise flexibility with TelcoSwitch. Our Services enable Productivity, Compliance, Quality Assurance and more. TelcoSwitch provides a variety of add-ons designed to complement your CallSwitch deployment.

        • Call Recording
        • Add Atmos Call Recording for integrated, fully-featured Compliance, Quality Assurance and Workforce Management.

        • FlexiChannels® – SIP trunking
        • Find out about Flexichannels®, our advanced SIP Trunking solution for instant channel provisioning.

        • Global Numbering
        • TelcoSwitch has built a vast international network for inbound telephone numbers, giving your organisation total flexibility.

        • SimSwitch
        • Enterprise-class Unified Communications to unlock the power of mobility and BYOD for your Organisation. Deploy and manage your Mobile-First strategy with security, flexibility and control.

        • Integrate Microsoft Teams with your CallSwitch system quickly and easily. No extra hardware or software required, so why not maximise your organisation's Unified Communications capability?

  • Partnership
  • Blog
  • Contact us

Become a Telecoms Reseller

Make the Switch – join our reseller Partner network

Make the Switch!

Entering the Telecoms market is daunting, with so many choices to make about technology, service delivery and financial management. TelcoSwitch is different – that’s why we ask people to Make The Switch.

We are on a mission to provide excellence, whether that is the choice of stunning handsets and service add-ons we provide, or the dedicated partner support package you will receive. TelcoSwitch is engineered by telco industry experts to be your ideal partner, with all the resources you need.

From our award-winning technical support and branded documentation to the dedicated training you will receive from the TelcoSwitch Academy, we want to provide a personal level of support that is hard to find elsewhere.

And with innovative financial services from our partners LeaseSwitch, we can make it easier than ever before to get your Telco business up and running.

Get in touch with us today – we would love to chat and understand more about your business needs. Come join the TelcoSwitch family and Make the Switch work for you.

The CallSwitch Advantage

Make the Switch! CallSwitch Business gives you the technology and support to get your Telco business off and running. With best-in-class hardware and software, matched with award-winning service, we can help you succeed.

CallSwitch Business is an end-to-end solution for simplicity and flexibility.

TRAINING & MARKETING

We believe in taking care of the TelcoSwitch family, so we’ll start by giving you full training from the TelcoSwitch Academy. As part of the family, you’ll also receive branded marketing materials, saving you time and money while putting your brand front and centre.

The CallSwitch Business portfolio also has everything your customers are looking for. Top-notch equipment running on robust, protected infrastructure, full integration with leading CRM platforms plus desktop and mobile apps for business continuity and maximum everyday flexibility.

COMPLIANT & CONNECTED

What’s more, we can bolt on features like Call Recording via our Atmos integration for those businesses who need to comply with PCI, GDPR or MiFID regulations. And of course we will take care of things like number porting, supporting Contact Centres and more.

Give us a call and we’ll give you the low-down!

Integrate. Collaborate. Innovate.

CallSwitch: Fully Featured, End-to-End

With CallSwitch Business your Users get all the latest features to make yours the offering to beat.

For starters, you get a great flexibility feature like audio conference bridges absolutely for free. Of course, Call Monitoring comes as standard so you can manage, train and assure quality via listen, whisper and barge features. And with ‘in-queue’ call backs, callers can request to be called back automatically when they reach 1st in the queue.

Technology

CALLSWITCH COMMUNICATOR APP

And with the bundled CallSwitch Communicator app, available on Mac, PC, iOS and Android, you can start taking advantage of Click-to-Dial, Drag-and-Drop call transfers and ‘raise hands’ chat features, meaning your teams can work efficiently, together.

Customised

INTEGRATIONS

Integration is key to maximising business productivity and consistency of service. Because of that, SalesForce and many other CRM integrations are included with CallSwitch Business. Plus, Voicemail to Email includes full transcription so Users can read voicemails on the go.

NUMBER FLEXIBILITY

Importantly, CallSwitch Business allows your customers to work together as one business no matter where they are. You can present any of the numbers you own on outbound calls, allowing you to run nationwide campaigns while presenting regional office / head office numbers when making calls.

Get in touch

Talk to our technical gurus for more information by getting in touch:

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