• TelcoSwitch Ltd.

          TelcoSwitch delivers optimised business communications via our hosted telephony platform, private network infrastructure, hardware and value-adding integrations.

          About us

        • Join Our Team
        • TelcoSwitch is on a mission and we want your talent, intelligence and drive to succeed - join us and help to revolutionise Unified Communications!

        • Our Values
        • TelcoSwitch was founded with a clear set of core values. Find out more about what makes us tick.

        • CallSwitch

          CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration. Find out more.

          callswitch platform, apps, phone system

        • Business
        • Our leading CallSwitch service: Resilient, powerful, flexible and customised to your precise requirements.

        • Contact Centre
        • The same powerful, reliable infrastructure, more dedicated functionality for inbound, outbound and blended Contact Centres.

        • Lite
        • For smaller organisations that need essential CallSwitch features but in a stripped-down package.

        • Connected Apps
        • CallSwitch is bundled with dedicated apps to unite desktop, iOS and Android through instant messaging and video conferencing.

        • Our Network
        • TelcoSwitch technical architecture is provided on dedicated infrastructure for reliability and high quality.

        • Services

          Maximise flexibility with TelcoSwitch. Our Services enable Productivity, Compliance, Quality Assurance and more. TelcoSwitch provides a variety of add-ons designed to complement your CallSwitch deployment.

        • Call Recording
        • Add Atmos Call Recording for integrated, fully-featured Compliance, Quality Assurance and Workforce Management.

        • FlexiChannels® – SIP trunking
        • Find out about Flexichannels®, our advanced SIP Trunking solution for instant channel provisioning.

        • Global Numbering
        • TelcoSwitch has built a vast international network for inbound telephone numbers, giving your organisation total flexibility.

        • SimSwitch
        • Enterprise-class Unified Communications to unlock the power of mobility and BYOD for your Organisation. Deploy and manage your Mobile-First strategy with security, flexibility and control.

        • Integrate Microsoft Teams with your CallSwitch system quickly and easily. No extra hardware or software required, so why not maximise your organisation's Unified Communications capability?

  • Partnership
  • Blog
  • Contact us

Add Telecoms to Your Current Portfolio

IT Services Provider or Tech Integrator? Add fully-featured Unified Comms with ease

Today’s customers expect more from communications technology than ever before. The move to the Cloud, especially the Office 365 environment, promises more collaboration and higher efficiency and productivity. Naturally, clients are asking for their traditional PBX telephony to go fully digital.

For them, that means teamwork, enabled by integrated technologies. TelcoSwitch is designed to introduce an easy, flexible way of adding telephony to your service portfolio. We are experts in Office 365 integrations and in understanding and fulfilling even the most complex Customer requirements.

TelcoSwitch will provide you with all the tools and support you will need to get established rapidly, and from then on you can relax knowing that we provide great support, backed by robust SLAs.

We recognise that you have many choices, and that strangely this can make things more difficult. We want to help you make sense of it all thanks to our industry knowledge, friendly approach and superb range of telecommunications products.

TelcoSwitch have helped Managed Service Providers for years to make them competitive in the market. We know what it takes, and our Partner programmes are designed to help you succeed.

Get in touch with us to find out more – we would love to make your future offering the best it could­ be.

Your Clients are always looking for more. Help them Make the Switch by becoming a TelcoSwitch Partner. We will make it easy to augment your product line with innovative and flexible Telco services. CallSwitch Business is an end-to-end solution for simplicity and flexibility.

TRAINING & MARKETING

We believe in taking care of the TelcoSwitch family, so we’ll start by giving you full training from the TelcoSwitch Academy. As part of the family, you’ll also receive branded marketing materials, saving you time and money while putting your brand front and centre.

INTEGRATED TECH

The CallSwitch Business portfolio also has everything your customers are looking for. Top-notch equipment running on robust, protected infrastructure, full integration with leading CRM platforms plus desktop and mobile apps for business continuity and maximum everyday flexibility.

COMPLIANT & CONNECTED

What’s more, we can bolt on features like Call Recording via our Atmos integration for those businesses who need to comply with PCI, GDPR or MiFID regulations. And of course we will take care of things like number porting, supporting Contact Centres and more.

Get in touch to find out how it all works.

Integrate. Collaborate. Innovate.

CallSwitch: Fully Featured, End-to-End

With CallSwitch Business your Users get all the latest features to make yours the offering to beat.

Customised

OUR FAVOURITE FEATURES

For starters, you get a great flexibility feature like audio conference bridges absolutely for free. Of course, Call Monitoring comes as standard so you can manage, train and assure quality via listen, whisper and barge features. And with ‘in-queue’ call backs, callers can request to be called back automatically when they reach 1st in the queue.

INTEGRATIONS

Integration is key to maximising business productivity and consistency of service. Because of that, SalesForce and other CRM integrations are included with CallSwitch. Plus, Voicemail to Email includes full transcription so Users can read voicemails on the go.

NUMBER FLEXIBILITY

Importantly, CallSwitch Business allows your customers to work together as one business no matter where they are. You can present any of the numbers you own on outbound calls, allowing you to run nationwide campaigns while presenting regional office / head office numbers when making calls.

Get in touch

Talk to our technical gurus for more information by getting in touch:

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