IT Services Provider or Tech Integrator? Add fully-featured Unified Comms with ease
Today’s customers expect more from communications technology than ever before. The move to the Cloud, especially the Office 365 environment, promises more collaboration and higher efficiency and productivity. Naturally, clients are asking for their traditional PBX telephony to go fully digital.
For them, that means teamwork, enabled by integrated technologies. TelcoSwitch is designed to introduce an easy, flexible way of adding telephony to your service portfolio. We are experts in Office 365 integrations and in understanding and fulfilling even the most complex Customer requirements.
TelcoSwitch will provide you with all the tools and support you will need to get established rapidly, and from then on you can relax knowing that we provide great support, backed by robust SLAs.
We recognise that you have many choices, and that strangely this can make things more difficult. We want to help you make sense of it all thanks to our industry knowledge, friendly approach and superb range of telecommunications products.
TelcoSwitch have helped Managed Service Providers for years to make them competitive in the market. We know what it takes, and our Partner programmes are designed to help you succeed.
Get in touch with us to find out more – we would love to make your future offering the best it could be.
Your Clients are always looking for more. Help them Make the Switch by becoming a TelcoSwitch Partner. We will make it easy to augment your product line with innovative and flexible Telco services. CallSwitch Business is an end-to-end solution for simplicity and flexibility.
TRAINING & MARKETING
We believe in taking care of the TelcoSwitch family, so we’ll start by giving you full training from the TelcoSwitch Academy. As part of the family, you’ll also receive branded marketing materials, saving you time and money while putting your brand front and centre.
The CallSwitch Business portfolio also has everything your customers are looking for. Top-notch equipment running on robust, protected infrastructure, full integration with leading CRM platforms plus desktop and mobile apps for business continuity and maximum everyday flexibility.
COMPLIANT & CONNECTED
What’s more, we can bolt on features like Call Recording via our Atmos integration for those businesses who need to comply with PCI, GDPR or MiFID regulations. And of course we will take care of things like number porting, supporting Contact Centres and more.
Get in touch to find out how it all works.
With CallSwitch Business your Users get all the latest features to make yours the offering to beat.
OUR FAVOURITE FEATURES
For starters, you get a great flexibility feature like audio conference bridges absolutely for free. Of course, Call Monitoring comes as standard so you can manage, train and assure quality via listen, whisper and barge features. And with ‘in-queue’ call backs, callers can request to be called back automatically when they reach 1st in the queue.
Integration is key to maximising business productivity and consistency of service. Because of that, SalesForce and other CRM integrations are included with CallSwitch. Plus, Voicemail to Email includes full transcription so Users can read voicemails on the go.
Importantly, CallSwitch Business allows your customers to work together as one business no matter where they are. You can present any of the numbers you own on outbound calls, allowing you to run nationwide campaigns while presenting regional office / head office numbers when making calls.