• TelcoSwitch Ltd.

          TelcoSwitch delivers optimised business communications via our hosted telephony platform, private network infrastructure, hardware and value-adding integrations.

          About us

        • Join Our Team
        • TelcoSwitch is on a mission and we want your talent, intelligence and drive to succeed - join us and help to revolutionise Unified Communications!

        • Our Values
        • TelcoSwitch was founded with a clear set of core values. Find out more about what makes us tick.

        • CallSwitch

          CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration. Find out more.

          callswitch platform, apps, phone system

        • Business
        • Our leading CallSwitch service: Resilient, powerful, flexible and customised to your precise requirements.

        • Contact Centre
        • The same powerful, reliable infrastructure, more dedicated functionality for inbound, outbound and blended Contact Centres.

        • Lite
        • For smaller organisations that need essential CallSwitch features but in a stripped-down package.

        • Connected Apps
        • CallSwitch is bundled with dedicated apps to unite desktop, iOS and Android through instant messaging and video conferencing.

        • Our Network
        • TelcoSwitch technical architecture is provided on dedicated infrastructure for reliability and high quality.

        • Services

          Maximise flexibility with TelcoSwitch. Our Services enable Productivity, Compliance, Quality Assurance and more. TelcoSwitch provides a variety of add-ons designed to complement your CallSwitch deployment.

        • Call Recording
        • Add Atmos Call Recording for integrated, fully-featured Compliance, Quality Assurance and Workforce Management.

        • FlexiChannels® – SIP trunking
        • Find out about Flexichannels®, our advanced SIP Trunking solution for instant channel provisioning.

        • Global Numbering
        • TelcoSwitch has built a vast international network for inbound telephone numbers, giving your organisation total flexibility.

        • SimSwitch
        • Enterprise-class Unified Communications to unlock the power of mobility and BYOD for your Organisation. Deploy and manage your Mobile-First strategy with security, flexibility and control.

        • Integrate Microsoft Teams with your CallSwitch system quickly and easily. No extra hardware or software required, so why not maximise your organisation's Unified Communications capability?

  • Partnership
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I Want a Phone System for My Business

Why Make the Switch?

We know that business communications have changed, transforming from separate channels into one connected whole. If you’re thinking that your business could benefit from the new way of working, then you could join the hundreds of organisations who have chosen to Make the Switch.

TelcoSwitch has everything you need to power your business with fully-featured, integrated telephony, unified communications and collaboration technologies quickly and easily. No matter what industry sector you are in, the new communications technologies have something to offer.

Whether that means getting rid of that old office PBX or making Microsoft Teams the centre of your productivity efforts, TelcoSwitch would love to help you to find the right solution.

We have built integrated communications solutions for organisations of all sizes and industry verticals, so we’re confident that we can do the same for you. So for example if you regularly make high volumes of outbound calls, run a mobile workforce or operate a contact centre, we would love to get to know you better, and help you succeed when you Make the Switch!

Getting set up couldn’t be easier. We have a fantastic catalogue of integrated communications solutions, with award-winning service to back them up and a friendly team to help make it all make sense. Get in touch today and help transform your communications for a brilliant future.

Technical Excellence

CallSwitch was built by telco boffins – this is our speciality! We have built a high-quality, dedicated and scalable infrastructure and built a completely flexible solution on top. Keep your existing numbers, take advantage of the best hardware and software integrations and deploy it all easily.

Build for the Future

When you deploy CallSwitch Business, you get the peace of mind that comes with knowing you can add what you need, when you need it. Call Centre features that can take your business to the next level, or Call Recording for quality and compliance – we’ve got you covered, whatever the future holds.

Flexible Finance

Making the Switch isn’t going to be a problem when it comes to the numbers. We can save you money overall while avoiding the headaches of big lump sums. Talk to us about our flexible finance options – we are here to help you get up and running!

CallSwitch: Fully Featured, End-to-End

CallSwitch Business allows your organisation to work together as one, no matter where you find yourselves. In the 2020s we all know the importance of the flexibility that technology gives us. CallSwitch gives your organisation the professional front-end that delivers business advantages, and boosts workforce flexibility and productivity.

Integrations with other platforms is key to maximising business productivity, collaboration and consistency of service. Because of  that, SalesForce integration is free with CallSwitch. Plus, Voicemail to Email includes full transcription so you and your staff can read voicemails on the go.

CallSwitch gives you a great flexibility feature like audio conference bridges absolutely for free. Of course, Call Monitoring comes as standard so you can manage, train and assure quality via listen, whisper and barge features. And with ‘in-queue’ call backs, callers can request to be called back automatically when they reach 1st in the queue.

You can present any of the numbers you own on outbound calls, allowing you to run nationwide campaigns while presenting regional office / head office numbers when making calls.

And with the CallSwitch Communicator app, you can start taking advantage of Click-to-Dial, Drag-and-Drop call transfers and ‘raise hands’ chat features, meaning your teams can work efficiently, together, wherever they are.

Quality is key

Integrate. Collaborate. Innovate.

CallSwitch: Fully Featured, End-to-End. With CallSwitch Business you get all the latest features to take your organisation to the next level .

For starters, you get a great flexibility feature like audio conference bridges absolutely for free. Call Monitoring comes as standard so you can manage, train and assure quality via listen, whisper and barge features. And with ‘in-queue’ call backs, callers can request to be called back automatically when they reach 1st in the queue.

With the CallSwitch Communicator app, you can start taking advantage of Click-to-Dial, Drag-and-Drop call transfers and ‘raise hands’ chat features, meaning your teams can work efficiently, together.

Integration is key to maximising business productivity and consistency of service. Because of  that, SalesForce integration is free with CallSwitch Business. Plus, Voicemail to Email includes full transcription so your staff can read voicemails on the go.

Importantly, CallSwitch Business allows your organisation to work together as one no matter where you are. You can present any of the numbers you own on outbound calls, allowing you to run nationwide campaigns while presenting regional office / head office numbers when making calls.

Get in touch

Talk to our technical gurus for more information by getting in touch:

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