• TelcoSwitch Ltd.

          TelcoSwitch delivers optimised business communications via our hosted telephony platform, private network infrastructure, hardware and value-adding integrations.

          About us

        • Join Our Team
        • TelcoSwitch is on a mission and we want your talent, intelligence and drive to succeed - join us and help to revolutionise Unified Communications!

        • Our Values
        • TelcoSwitch was founded with a clear set of core values. Find out more about what makes us tick.

        • CallSwitch

          CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration. Find out more.

          callswitch platform, apps, phone system

        • Business
        • Our leading CallSwitch service: Resilient, powerful, flexible and customised to your precise requirements.

        • Contact Centre
        • The same powerful, reliable infrastructure, more dedicated functionality for inbound, outbound and blended Contact Centres.

        • Lite
        • For smaller organisations that need essential CallSwitch features but in a stripped-down package.

        • Connected Apps
        • CallSwitch is bundled with dedicated apps to unite desktop, iOS and Android through instant messaging and video conferencing.

        • Our Network
        • TelcoSwitch technical architecture is provided on dedicated infrastructure for reliability and high quality.

        • Services

          Maximise flexibility with TelcoSwitch. Our Services enable Productivity, Compliance, Quality Assurance and more. TelcoSwitch provides a variety of add-ons designed to complement your CallSwitch deployment.

        • Call Recording
        • Add Atmos Call Recording for integrated, fully-featured Compliance, Quality Assurance and Workforce Management.

        • FlexiChannels® – SIP trunking
        • Find out about Flexichannels®, our advanced SIP Trunking solution for instant channel provisioning.

        • Global Numbering
        • TelcoSwitch has built a vast international network for inbound telephone numbers, giving your organisation total flexibility.

        • SimSwitch
        • Enterprise-class Unified Communications to unlock the power of mobility and BYOD for your Organisation. Deploy and manage your Mobile-First strategy with security, flexibility and control.

        • Integrate Microsoft Teams with your CallSwitch system quickly and easily. No extra hardware or software required, so why not maximise your organisation's Unified Communications capability?

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Our Network

The power of private TelcoSwitch infrastructure

A strong backbone

In 2020 the world has come to understand the full impact of infrastructure on organisations of all types. The drive for extra resilience, capacity and scalability demand a leap ahead in infrastructure – and that’s where we come in. TelcoSwitch understands the performance levels that your customers need to stay connected. That is why we make sure our network infrastructure delivers – today and in the future.

A network you can rely on

You can focus on your growing business safe in the knowledge that your customers will be using a network infrastructure that is robust, secure and resilient.

What’s more, we offer comprehensive 24x7x365 access to technical support. Helping you deploy, manage, and support all the solutions you sell to your customers.

Quality is key

Quality is key

We recognise that you have many choices in the VoIP market. Our mission is to make sure that your TelcoSwitch service is always optimised, with outstanding software running on robust, high-bandwidth infrastructure.

We focus on three main criteria that make a real difference to our clients:

  • Quality of Support
  • Quality of Service
  • Quality of Infrastructure

We are connected into the UK’s only true dedicated voice network, and our advanced Linux-based Dell server clusters are located across two Data Centres. Our main Data Centre offers industry-leading resilience, benefiting from two separate 33kV supplies, from two independent grid substations. In each cluster we run load-balanced controllers and hosts to provide further back-up. We connect to the PSTN using direct SS7. Our IP traffic flows directly over uncontended links to our peers and we peer extensively over LINX and LonAP as well as privately, to ensure that traffic is handed to other ISPs locally wherever possible.

Get in touch

Talk to our technical gurus for more information by getting in touch:

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