• TelcoSwitch Ltd.

          TelcoSwitch delivers optimised business communications via our hosted telephony platform, private network infrastructure, hardware and value-adding integrations.

          About us

        • Join Our Team
        • TelcoSwitch is on a mission and we want your talent, intelligence and drive to succeed - join us and help to revolutionise Unified Communications!

        • Our Values
        • TelcoSwitch was founded with a clear set of core values. Find out more about what makes us tick.

        • CallSwitch

          CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration. Find out more.

          callswitch platform, apps, phone system

        • Business
        • Our leading CallSwitch service: Resilient, powerful, flexible and customised to your precise requirements.

        • Contact Centre
        • The same powerful, reliable infrastructure, more dedicated functionality for inbound, outbound and blended Contact Centres.

        • Lite
        • For smaller organisations that need essential CallSwitch features but in a stripped-down package.

        • Connected Apps
        • CallSwitch is bundled with dedicated apps to unite desktop, iOS and Android through instant messaging and video conferencing.

        • Our Network
        • TelcoSwitch technical architecture is provided on dedicated infrastructure for reliability and high quality.

        • Services

          Maximise flexibility with TelcoSwitch. Our Services enable Productivity, Compliance, Quality Assurance and more. TelcoSwitch provides a variety of add-ons designed to complement your CallSwitch deployment.

        • Call Recording
        • Add Atmos Call Recording for integrated, fully-featured Compliance, Quality Assurance and Workforce Management.

        • FlexiChannels® – SIP trunking
        • Find out about Flexichannels®, our advanced SIP Trunking solution for instant channel provisioning.

        • Global Numbering
        • TelcoSwitch has built a vast international network for inbound telephone numbers, giving your organisation total flexibility.

        • SimSwitch
        • Enterprise-class Unified Communications to unlock the power of mobility and BYOD for your Organisation. Deploy and manage your Mobile-First strategy with security, flexibility and control.

        • Integrate Microsoft Teams with your CallSwitch system quickly and easily. No extra hardware or software required, so why not maximise your organisation's Unified Communications capability?

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CallSwitch Lite

Smaller organisations still want their comms capability to pack a punch

CallSwitch Lite is a scaled-down version of CallSwitch Business for smaller organisations that still delivers the benefits of our advanced technology and infrastructure platform. That includes a bundled basic Mobile App for both iOS and Android. It includes our great hardware, a generous call bundle and those business-critical features such as conference calling and voicemail.

While it retains the core functionality of the CallSwitch Business product, features that are unnecessary in a smaller business environment have been trimmed. Importantly, however, it still uses exactly the same technology and infrastructure as the full-fat version and the quality of service remains exactly the same.

Key Features

Our Lite product comes with a streamlined set of call handling and management features, supported by the same top-level technology, and all operated through an easy-to-use interface.

Mobile Pairing

Mobile Pairing

Sync your mobile with your office handset so your teams never miss a call

Extensions

Extensions

Reach people in 3 or 4 digits for speed and convenience

Unified Voicemail

Unified Voicemail

Pick up all your voicemail from any device, anywhere for flexiblilty and continuity

Conference Calling

Conference Calling

Set up a private virtual conference room with external dial-ins for professional remote working and client conference calls

Call Queueing

Call Queueing

Never lose a customer when you’ve got them on hold and improve customer experience

Call Groups

Call Groups

Direct calls swiftly and effectively – never miss a call and boost your teams’ effectiveness

Auto Attendant

Auto Attendant

Handle calls professionally, efficiently and without draining resources

Mobile Apps

Mobile Apps

Manage the whole phone system from your smartphone for flexible management wherever you are

Speakerphone Paging

Speakerphone Paging

Call out to all extensions simultaneously and make your voice heard!

Call Management

Call Management

Top-of-the-range features that make call handling a breeze

And some more optional upgrades

Optional upgrades

Call Recording, Additional Voicemail (per user), Additional Ring Groups (per tenant), Additional DDIs (per tenant), Additional Auto Attendants

Get in touch

Talk to our technical gurus for more information by getting in touch:

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