Communicate. Collaborate. Accelerate!
CallSwitch Business offers a strong set of business telephony features that is essential to any Unified Communications offer. From simple “find me/follow me” functionality, to fixed mobile convergence applications or making and receiving business calls on personal mobile devices.
All our calling features are tied directly to the business dial plan. CallSwitch integrates seamlessly with advanced telephony features including Call Centre and ACD, as well as front office applications like Auto Attendant and Receptionist. Our provisioning servers allow you to provision your customers on the fly.
The Portal can be Branded to your exact Brand guidelines so your customers will only ever see you as the supplier.
Key Features
Mobile Pairing
Sync your mobile with your office handset never miss a call
Call Groups
Directs call super effectively and never miss a call
Speakerphone Paging
Call out to all extensions
Extensions
Reach people in 3 or 4 digits, wherever you are
Landline Numbers
Give customers a local number that goes straight to your mobile
Call Parking
Park calls to a specific location
Unified Voicemail
Pick up all your voicemail from any device, anywhere
Auto Attendant
Handle calls professionally and efficiently
Call Monitoring
Full suite of services to analyse team performance
Multi Locations
Connect your offices across the globe with a single phone system
Emergency Calling
Call 999 or 112
Call Management
Top-of-the-range features that make call-handling a breeze
Call Recording
Atmos recording and archiving of all inbound or outbound calls
Mobile Apps
Video, Audio and Chat via PC, Mac, iOS and Android. Our bundled CallSwitch Apps let you manage across platforms, wherever you are
Online Account Manager
Manage it all online in one easy place
Unlimited Conference Calling
Set up a private virtual conference room with external dial ins
Click to Dial
Initiate calls straight from your computer
Fax
Send and receive fax by email
Call Queuing
Never lose a customer when you’ve got them on hold
Hot Desking
Switch desks in shared office environment
Custom Branding
Our white labelling service means you can use your own branding throughout