About us

Telcoswitch is a fast-growing Telecommunications company that delivers optimised business communications via an end-to-end, open standards-based hosted telephony platform. From hardware, with our partnerships with Yealink and other leading manufacturers, to CallSwitch, our own flexible and powerful software platform, designed from the ground up by telco industry veterans.

Our Values

Loyalty

Honesty and integrity infuse every aspect of our work

Partnership

We are dedicated to delivering success for our partners regardless of size

Results

Honouring our commitments is the absolute minimum we strive for.

Innovation

We consistently raise the bar technologically and commercially

Enthusiasm

Our positivity and enthusiasm inspires and unites our clients and each other.

Teamwork

Information is the key to our relationships with clients and our team.

“There are a couple of hosted vendors who have had an easy time in terms of lack of competition; this year is going to be different.”

Russell Lux – CEO

TelcoSwitch provides specialised features for organisations of all types and sizes including Contact Centre features, Sales Campaigning via smart integrations with your CRM platform. And of course we provide support for today’s Compliance requirements like Call Recording and PCI, straightforward set-up via our self-service provisioning portal, and full Partner white labelling and training from the TelcoSwitch Academy.

TelcoSwitch takes Unified Communications to the next level by providing award-winning user experience across software, hardware and best-in-class support for our clients and partners.

We back all of this up with a dedicated private network infrastructure to enable great quality and resilience, expert engineering staff and a client / partner support structure that proudly delivers on our demanding SLAs.

Join our Team

TelcoSwitch is on a mission to change the telecommunications industry forever. We need intelligent, dedicated and driven people to help us accomplish this. Everything we’ve achieved so far is because of our incredible team. We’d love for you to join us in what’s next, so please get in touch if you feel the same way!

Equality, Diversity and Inclusion

At TelcoSwitch we are committed to doing things the right way, for the right reasons. Meaning that where it comes to equality for all, we are fully on board. Our TelcoSwitch family is just that – a safe place for all who work here, no matter where you are from, and we see absolutely no differences in status or value due to age, race, ethnicity, religion, disability, sexuality or gender. We recruit people based on their ability, attitude and willingness to be part of a team that looks out for one another. We are proud to stand for equal opportunities for all!

Our Network

A Network you can rely on. TelcoSwitch understands the performance levels that you and your customers need to stay connected with optimum quality at all times. We are connected into the UK’s only true voice network. Our dual main data centres offer industry-leading resilience, benefiting from two separate 33kV supplies, from two independent grid substations. Find out more here.

Russell Lux

Founder & CEO

Russell was the founder of Luxtech Ltd, one of the UK’s leading IT managed services specialists in the SME sector with revenues of £12 million in 2010. The business was successfully sold in 2014. Prior to founding Luxtech Ltd in 2001, Russell was CTO at Wireless Access Network, the pioneers of wireless broadband connectivity in the UK and Europe. In 2012 Russell became the CTO of Teliqo Ltd a hosted telephony company delivering voice services to sme’s built on its own platform before leaving to setup the Group.

Barry Kaye

Managing Director

Barry is MD at TelcoSwitch Group having joined from a direct hosted telco where he served as CTO and COO for 5 years. Previously Barry spent nearly 30 years in the Capital Markets and Hedge Fund technology space with over a decade in CXO roles including Close Brothers Asset Management where he served as Head of IT.

Alex Kinch

Chief Technology Officer

Alex is CTO of TelcoSwitch and previous CEO of Ziron, a wholesale voice and messaging provider with operations in the UK, US, and Australia. Alex has over 20 years experience in the telecoms, media and technology arena, and has previously provided technology and strategy guidance and implementation for companies including Nexmo, Infobip, Jersey Telecom (JT), Truphone, Versatel (Tele2), Sky, Citigroup and HSBC. Alex also co-founded LONAP (the UK’s second largest internet exchange point), and currently sits on the council of ITSPA, the UK industry body for next generation communications providers, and is deputy chair of the ITSPA Industry Developments working group.